RETURN & EXCHANGE

Thank you for shopping at Korzcloth. Our online store offers unique fashion products from our independent designers in return for high quality materials and reliable production. Our QA team members inspect each product before packaging to ensure maximum customer satisfaction.

If you are not completely satisfied with your purchase, it is easy to refund, do not hesitate to contact us at service@Korzcloth.com, we will do our best to accommodate your request.

Quick refund:

Kind reminder: All addresses on the package are not approved as return address. Package returned without authorized return address from customer service representatives will not be refunded. We will issue a refund to your original payment method in one week.

Return policy

-Purchases (except swimwear, bags and accessories) can be returned within 15 days of the delivery date.

-Items must be unused, in good condition and in their original packaging, make sure all the items in the package are intact! Otherwise, the buyer is responsible for all costs incurred and no refund will be made.

-The buyer is responsible for return shipping charges.

Items that do not meet these criteria will not be considered for return.

Purchase not eligible for return

-Final sale items and free gifts are not eligible for return.

-Swimwear is not eligible for return.

- Swimwear can only be returned if they are defective / damaged or wrong item.

-You must send us a photo showing the problem / defect after submitting the return request online.

Order cancellation

Your order will be fully refunded if it is canceled within 24 hours of purchase. Please submit a Contact Us help ticket if you decide to cancel the order. For orders canceled after 24 hours of purchase but before shipping, a 15% cancellation fee is applied. We will NOT accept the order cancellation request if the order has already been shipped.

Contact us

If you have any further questions / problems, please don't hesitate to contact us at service@Korzcloth.com.